Signed CDs arrive with no plastic wrap. The case cover has been personally signed by Peter Hollens with a permanent pen.
Unsigned copies arrive in plastic wrap and have not been signed.
The link for digital download is sent in a separate email from "firstname.lastname@example.org" Please check your spam folder since sometimes these emails end up there. Let us know if you didn't receive it by emailing us at email@example.com and we will make sure to email you the link.
100% you can! You can use these files on any device, computer or tablet that accepts or plays music files! It's just like buying songs from iTunes or Amazon!
Downloadable to any iOS or Android device.
Due to the nature of music licensing we aren't allowed to offer digital versions of any cover music. Currently the only digital album available in the store is for the Folk Album which is 100% public domain. We hope someday in the future to be able to sell digitally in the store, but until things change we can only sell Physical CDs that we have pre-paid our mechanical music license to distribute.
Exchanges can be made if the returnable item is unused and in the same condition as when it was shipped (packaging intact, new condition, unworn). The original item must be received prior to the new item being shipped.
Please take photos of the damaged item, include images of the outer shipping box and the damaged item.
Yes, as long as it has not been shipped. Contact firstname.lastname@example.org