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Return & Refund Policy

You’ll LOVE our music or your money back!

We stand behind our music. If for any reason you are not completely satisfied with your album, we offer a full refund less shipping within 30 days after purchase.

Send us an email at store@peterhollens.com or send us a message using our chat feature at the bottom right-hand corner of this page. 

We take all the risk out of ordering by offering an unmatched satisfaction guarantee. Here at Legendary Vocals we'll always do our best to take care of you.

100% SATISFACTION GUARANTEE!

Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 Additional non-returnable items:

  • Gift cards
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • CD, or vinyl record that has been opened or with obvious signs of use. Only partial refunds are granted (if applicable)
  •  Any item that is returned more than 30 days after delivery

Refunds

Once your returned item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.  If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
  • Late or missing refunds
If you haven’t received a refund yet, first check your bank account again then contact your credit card company. It may take some time before your refund is officially posted. Next, contact your bank. Processing time may vary before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at store@peterhollens.com.
  • Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
  • Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at store@peterhollens.com and send your item to: 1430 Willamette Street #241, Eugene, Oregon US 97401.

 

Shipping for returned items:

To return your product, please mail it to:

Legendary Vocals 1430 Willamette Street #241, Eugene, Oregon US 97401

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you already received a refund, the cost of return shipping will be deducted from your refund. However, if it's unopened, you can write RTS on the shipping label found in your package.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.